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Our Money Back / Refund Policy

At Gangaa Jal, you will have a smooth hassle free shopping experience. We provide our customers with the best products at the best prices. The Return and Exchange Policy offers you the option to return or exchange items purchased on Gangaajalsoaps.com within 72 hours of the receipt of the product. The exchange is subject to availability of the item in our stock.

7 Days Returns Procedure

  • Please contact our Customer Service 8488888815 and drop an email gangaajalsoaps@gmail.com to initiate a return and log a
    complaint.
  • In case of a replacement, Customer will have to self-ship the product to our
    warehouse. We will examine the returned product and notify you of refund as a credit
    voucher via phone or e-mail within a reasonable period of time. You will be able to
    use this credit on any of your subsequent purchases on Gangaajalsoaps.com.
  • In case you opt for a reverse pickup from our end, Rs. 100 will be deducted while
    refunding store credits.

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